Shipping & Returns

Returns Policy
If for any reason you are dissatisfied with the performance of the product(s) you received, please call our toll free number 1-800-621-4859 to speak with a representative.

You may return any new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

We expedite each return as quickly as possible. You can expect to receive your refund in a timely manner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please call 1-800-621-4859 Monday - Friday from 8 a.m. - 5 p.m. EST., with your order number and details about the product you would like to return. Our representatives will be happy to assist you with returning your items.

Shipping

Orders of $25 or more qualify for free shipping. We can ship to virtually any address in the continental United States. Note that there are restrictions on some products.

When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.